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Terms and Conditions
DISTANT SELLING TERMS & CONDITIONS
You have the right to cancel your order within 7 days, starting from the day after you receive the goods.
The good(s) must be returned within 7 days of cancellation at your own expense. Please remember to obtain a proof of Despatch certificate as we cannot be held responsible for goods lost or damaged in transit.
We will refund you within 30 days of receipt of good(s) less the carriage charges incurred in delivering the goods and any refund charges impossed by the Credit Card Company.
All good(s) must be returned complete, unused, unopened and in the same prime condition as recevied, together wuth the original box and packaging in an undamaged abd reseable condition.
You must take care of the good(s) whilst in your possession. No refund will be issued until the good(s) have been recevied and inspected by us.
SECURITY
All on-line credit card transactions take place on SECPay SSL secure servers.
PRIVACY STATEMENT
Camping Shop Direct does not sell, rent or give out personal details you submit to any 3rd party. We may use your phone number address or e-mail address to contact you about an order. Any personal details gathered from order or enquiries (collected lawfully and in accordance with the Data Protection Act 1998) are kept safely on our computer.
WARRANTIES AND DISCLAIMERS
- All credit card details are entered and stored securely by the SECPay service.
- All credit card orders can only be delivered to the cardholder’s address.
- All prices are £ Sterling and include VAT @ 17.5%.
- All trailer tents/folding campers prices include ex. Works delivery charges.
- All orders can be sent to Camping Shop Direct. Contact us at: sales@campingshopdirect.co.uk. Alternatively write to us at: Camping Shop Direct, St.Johns Court, Entrprise Park,Morriston, Swansea, UK. SA6 8QQ. TEL: 01792 797529.We are VAT registered.
- The information, products and services contained on this web site may be out of date or include omissions, inaccuracies or other errors. All information is provided on an 'as is' basis.
- All items offered are subject to availability and we reserve the right to refuse any order.
- Prices and specifications may change without prior warning.
- Any views or opinions expressed on items are for guidance only and do not constitute any part of a contract.
- All sizes where quoted are approximate only. Colours may vary due to manufacturing runs.
- Camping Shop Direct reserves the right to make changes to this web site at any time without notice.
- Once checked and signed for all products/items are the responsibility of the purchaser, the purchaser must be over 18 years of age to complete transactions. This does not affect your statutory rights as a consumer.
- Delivery is normally within 5 working days (U.K.) and is the responsibility of the buyer once the order has been received by them.
- As a company we make every effort to maintain stock levels but, as we introduce new items, we phase out some of the old ones. Inevitably stock levels of these items will fall.
CANCELLATIONS/REFUNDS
If an order needs to be cancelled please contact us at sales@campingshopdirect.co.uk . immediately. If we are unable to fulfill an order we will contact you with an alternative or you may request to cancel the order.
COMPLAINTS
Any complaints should be sent to sales@campingshopdirect.co.uk . We endeavour to answer complaints within 48 hours. and complaints are treated in strict confidence.
CUSTOMER SERVICE (01792 797529)
9am - 5pm G.M.T. (Monday to Friday).We endeavor to respond to telephone enquires within 24 hours.
Calls are subject to local/national/international rates as charged by your telecom provider.
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